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Safe Professional Honesty
Quality control is the process of ensuring that the products and services produced by a logistics company meet the quality standards and expectations of the customers and stakeholders.
We have a quality policy that defines our quality objectives,standards, and responsibilities. We communicate this policy to all our employees, partners, and customers, and we review it regularly to ensure its effectiveness and relevance.
We have a quality plan that outlines the specific quality control activities, methods, and tools that we use for each logistics process, such as transportation, warehousing, distribution, and information.
We have a quality assurance system that monitors and evaluates the performance and compliance of our logistics processes.products, and services. We use various quality indicators, such as customer satisfaction, defect rate, delivery time.
Provide customers with consulting services on freight logistics solutions and help customers choose the most suitable transportation methods and routes.Provide detailed freight quotations based on the customer's cargo information and transportation needs.
Responsible for the loading and shipping of goods to ensure that the goods are delivered to their destination safely and on time. Provide real-time tracking service of goods, allowing customers to know the transportation status of goods at any time.
Handle customer complaints in a timely manner and provide satisfactory solutions. lf the goods are damaged during transportation, we will help customers make insurance claims.
